Information fiduciaries, trending topics, and digital gerrymandering – notes on gatekeepers, intermediaries and corporate social responsibility
In the kind of serendipitous conjunction characteristic of intersecting internet feeds, I came across three related stories almost simultaneously. First, from Silicon Republic:
Facebook denies political bias in hullabaloo over trending topics
Facebook has been forced to deny claims that it employed contractors to manipulate and suppress stories in trending topics of interest to Conservatives in the US.
If there is a problem here, and if there is a legal solution to this problem, then that’s where the second and third stories come in. Via Steve Hedley‘s Private Law Theory blog, I read about Jack Balkin‘s article “Information Fiduciaries and the First Amendment” 49 UC Davis Law Review 1183 (2016) (UCDLR pdf | SSRN preprint | Balkinization blog post):
…… online service providers and cloud companies who collect, analyze, use, sell, and distribute personal information should be seen as information fiduciaries toward their customers and end-users. Because of their special power over others and their special relationships to others, information fiduciaries have special duties to act in ways that do not harm the interests of the people whose information they collect, analyze, use, sell, and distribute. These duties place them in a different position from other businesses and people who obtain and use digital information.